Privacy and Policy

1. We respect your privacy

Glamrdip respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. This policy outlines how we collect, use, and protect your personal information. "Personal information" refers to any information about an identifiable individual as defined under PIPEDA.

2. Collection of personal information

Glamrdip will, from time to time, receive and store personal information you provide through our website, through direct communication, or via other channels. This information may include your name, phone number, address, and email address, which allow us to send updates and process orders. We may collect additional information at other times, including feedback, survey responses, financial or credit card details, and communications with our support team. We may also collect your phone number provided upon order placement for promotional SMS notifications. You can opt out of these promotional messages at any time.

3. How we collect your personal information

We collect personal information from you in various ways, including through electronic communication, in-person interaction, or when you access our website. We may also receive personal information from third parties, provided this information is shared in compliance with Canadian privacy laws. All personal information collected from third parties will be protected under this Privacy Policy.

4. Use of your personal information

We use personal information to provide you with updates, services, or promotions that may be of interest to you. We may use it to improve our services and better understand your preferences. Glamrdip may contact you by telephone, email, SMS, or mail based on the contact details you provide. By providing your phone number, you agree to receive promotional SMS notifications, which you can opt out of at any time by following the instructions in the message.

5. Disclosure of your personal information

We may disclose your personal information to our employees, officers, agents, suppliers, or subcontractors as needed to provide our services. This information will only be shared with third parties when necessary for delivering our services or meeting our legal obligations. Glamrdip may disclose personal information to comply with legal obligations such as court orders, subpoenas, law enforcement requests, or other legal requirements. Additionally, if our business undergoes a sale or transfer, personal information may be transferred as part of that process, subject to confidentiality agreements. We will take reasonable steps to ensure your information is disclosed only when necessary and protected appropriately.

6. International transfers of personal information

Information we collect may be stored or processed outside Canada, including in countries such as the United States, United Kingdom, France, Germany, and Spain. We take appropriate measures to ensure that personal information transferred outside of Canada is protected in accordance with PIPEDA and other relevant Canadian laws.

7. Security of your personal information

Glamrdip is committed to safeguarding your personal information and has implemented appropriate physical, electronic, and administrative safeguards to protect it from unauthorised access, misuse, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the security of information exchanged between you and us online. You provide personal information at your own risk.

8. Retention of personal information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When no longer needed, we securely destroy or anonymise personal information.

9. Your rights regarding your personal information

Under PIPEDA, you have the right to access your personal information, request corrections to inaccurate data, and withdraw your consent to certain uses of your information. To exercise these rights, please contact us at support@glamrdip.ca. We will respond to your request in a timely manner, in accordance with legal requirements.

10. Complaints about privacy

If you have any concerns or complaints regarding our privacy practices, please contact us at support@glamrdip.ca. We take privacy complaints seriously and will address your concerns promptly. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner of Canada.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to remain compliant with applicable laws, including Canadian privacy regulations. Any updates will be posted on our website, and the revised policy will take effect immediately. Please check our website periodically for any updates.

12. Website

When you visit our website (www.glamrdip.ca), we may collect certain information such as your browser type, operating system, and the website you visited before ours. This information is used in an aggregated manner to analyze site traffic and improve the user experience.